TERMS OF USE

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Last Updated: [06-06-2026]

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1. Acceptance of Terms

Welcome to the Immilex website ("Site"). These Terms of Use ("Terms") govern your access to and use of this Site, including any content, functionality, and services offered.

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use this Site.

Immilex reserves the right to modify these Terms at any time without prior notice. Changes are effective immediately upon posting. Your continued use of the Site constitutes acceptance of the modified Terms.

2. About Immilex

Immilex (a trading name of ACN 686899490) is an Australian immigration consultancy providing advice and assistance with visa, citizenship, and migration matters. Our Registered Migration Agents (RMAs) are registered with the Office of the Migration Agents Registration Authority (OMARA) in Australia.

3. No legal Advice, General Information Only

Important Disclaimer: The content on this Site, including articles, visa checklists, blog posts, FAQs, and tool estimates, is provided for general informational purposes only. It does not constitute legal advice, migration advice, or any form of professional advice specific to your circumstances.

Australian immigration law is complex and changes frequently. You should not act or refrain from acting based on any information on this Site without first obtaining tailored advice from a registered migration agent or legal professional.

Your use of this Site does not create an agent-client relationship with Immilex. An agent-client relationship is formed only when you sign a written service agreement and pay any applicable fees.

4. No Guarantee of Visa Outcomes

Immilex provides professional migration assistance, but we do not guarantee:

• The approval, refusal, or processing time of any visa application;
• Any particular outcome from the Department of Home Affairs, Administrative Review Tribunal (ART), or any other government body;
• That immigration laws will not change before your application is decided.

Visa decisions are made solely at the discretion of Australian government authorities. Immilex accepts no liability if a visa application is refused, delayed, or cancelled.

5. User Obligations

You agree that you will not:

• Use this Site for any unlawful purpose or in violation of Australian laws;
• Attempt to gain unauthorised access to our secure client portal, servers, or databases;
• Upload, post, or transmit any viruses, malware, or harmful code;
• Scrape, copy, or reproduce any content from this Site for commercial purposes without our written consent;
• Submit false, misleading, or fraudulent information through our contact forms or client portal;
• Use our Site to harass, abuse, or threaten any Immilex staff member.

6. Third-Party Links

This Site may contain links to external websites, including the Department of Home Affairs, Australian Federal Police, skill assessing authorities, and other government or private entities. These links are provided for your convenience only.

Immilex does not control, endorse, or assume any responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party links is at your own risk.

7. Intellectual Property

All content on this Site, including but not limited to:

• Text, articles, guides, and case studies;
• Logos, graphics, icons, and images;
• Website design, layout, and code;
• Downloadable forms and templates (excluding government forms);

... is the intellectual property of Immilex or its licensors and is protected by Australian copyright, trademark, and other intellectual property laws.

You may view, print, or download one copy of Site content for personal, non-commercial use only. You may not:

• Republish, distribute, or reproduce any content without written permission;
• Modify or create derivative works based on our content;
• Remove any copyright or proprietary notices.

8. Disclaimer of Warranties

To the maximum extent permitted by Australian law, Immilex provides this Site on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding:

• The accuracy, reliability, completeness, or currency of any information on this Site;
• That the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components;
• The availability of any particular visa outcome or processing time.

9. Limitation of Liability

To the fullest extent permitted by the Australian Consumer Law (ACL) and the Competition and Consumer Act 2010 (Cth):

• Immilex, its directors, employees, agents, and registered migration agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this Site, including but not limited to loss of data, loss of visa application fees, loss of opportunity, or emotional distress.
• Where liability cannot be excluded, Immilex's total aggregate liability for all claims relating to this Site is limited to AUD $100 or the resupply of the information or service (at Immilex's election).

Important: These limitations do not apply where prohibited by law.

10. Indemnification

You agree to indemnify and hold harmless Immilex, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms;
• Your misuse of the Site;
• Your violation of any Australian law or third-party rights;
• Any false or misleading information you provide through the Site.

11. Client Portal Access (Separate Terms Apply)

If Immilex provides you with access to a secure client portal (e.g., for document uploads), additional terms and conditions apply as set out in your Service Agreement. Unauthorised access or sharing of portal login credentials is strictly prohibited.

12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Victoria, Australia and the applicable laws of the Commonwealth of Australia.

Any dispute arising from or relating to these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia (Victoria registry).

13. Privacy & Data Collection

Your use of this Site is also governed by our Privacy Policy (available at www.immilex.com.au/privacy-policy), which explains how we collect, use, and protect your personal information.

14. SMS, Email, and Electronic Communications

By providing your phone number or email address through this Site, you consent to receive electronic communications from Immilex related to inquiries, appointments, and service updates. Standard message and data rates may apply. You may opt out of non-essential communications at any time.

15. Entire Agreement

These Terms, together with our Privacy Policy and any Client Agreement you sign, constitute the entire agreement between you and Immilex regarding your use of this Site and supersede all prior agreements or understandings.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Us

If you have any questions about these Terms of Use, please contact us:

Immilex
Email: info@immilex.com.au | Phone: +61 402 959 990 | Website: www.immilex.com.au

Acknowledgement: By continuing to use the Immilex website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.